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Sales Administrator

Job Category: Customer Service
Contract Type: Full Time
Pay: From £22k
Hours: 09:00-17:00 Mon-Thurs & 09:00-16:00 Friday
Job Location: Okehampton

1. Job Summary

Working within the customer services team to process quote requests and respond to enquiries.

2. Key Tasks / Roles & Responsibilities

  • Receiving and processing customers’ orders and enquiries
  • Communicating with customers via email and telephone
  • Keeping track of orders and ensuring any problems are rectified
  • Use of computer software including internal systems and outlook
  • Requesting product certificates when required
  • Answering incoming phone calls
  • Liaising with order fulfilment team
  • Occasionally helping to pick orders from the warehouse (light manual handling)
  • Occasionally greeting couriers and handing over parcels

3. Qualifications

No formal qualifications are required for this role.

4. Experience & Skills

Essential Desirable
Strong IT skills X
Excellent customer service skills X
Ability to multi-task X
Excellent email & telephone manner X
Ability to work as part of a small team X
Previous experience in a similar role X

Previous experience in aviation/aerospace industry is not necessary for this role.

 

Full Training would be given to the right candidate. A willingness to undergo training, as deemed necessary, is required.

 

A permanent position will be offered following a successful 3 month probationary period.

 

If you are interested in this position, you can apply through the form below.  Alternatively, please send your CV with covering letter via email to [email protected].

If you would like further information regarding the position please email to the same address or telephone the office on 01837 658091 and ask to speak to Mike.

 

Applications will close at 5pm on 20th June 2024

Apply for this position

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